This privacy policy describes how entreprisesbcc.ca (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the Site.

Collection of personal information:

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect and why.

Any new functionality or tool added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Website after the posting of any changes constitutes acceptance of those changes.

Device Information:

• Examples of personal information collected: web browser version, IP address, time zone, information about cookies (cookies), what sites or products you visit, search terms and how you interact with the site.

• Purpose of collection: To load the site accurately for you and to perform site usage analysis to optimize our site.

• Collection Source: Collected automatically when you access our site using cookies, log files, web beacons, beacons or pixels.

• Commercial Disclosure: Shared with our Shopify processor.

Order Info:

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide you with products or services to perform our contract, process your payment information, arrange shipping and provide you with invoices and / or order confirmations, communicate with you, screen our orders for any potential risk or fraud, and when in accordance with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from the customer.

Commercial disclosure: shared with:

• our Shopify processor

• application Purolator

• Poste Canada via Shopify

Customer support information:

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection: to provide customer support.

Source of collection: collected from the customer.

Minors:

We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us at the address below to request deletion.

Sharing of personal information:

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy

• We may share your personal information with a transportation partner to complete the delivery you have requested from us.

• We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights of another. way.

Behavioral advertising:

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can find out more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en You can also opt out of Google Analytics here: https://tools.google. com / dlpage / gaoptout.

• We share information about your use of the Site, your purchases and your interaction with our ads on other websites with our advertising partners such as Facebook. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (to which you may consent, depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising using the following links:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads

• GOOGLE - https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance Opt Out Portal at:  http://optout.aboutads.info/.

Use of personal information:

We use your personal information to provide our services to you, which includes: listing products for sale, processing payments, shipping and fulfilling your order, and keeping you up to date with new products, services and offers.

Retention:

When you place an order through the Site, we will retain your personal information for our records unless and until you ask us to erase that information. For more information on your right to erasure, please see the “Your rights” section below.

Automatic decision making:

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (which includes profiling), where that decision has a legal effect on you or significantly affects you.

We do not engage in fully automated decision making that has legal or otherwise material effect using customer data.

Our Shopify processor uses limited automated decision making to prevent fraud that has no legal or otherwise significant effect on you.

Services that include elements of automated decision making include:

• Temporary denial list of IP addresses associated with repeated transaction failures. This rejection list persists for a small number of hours.

• Temporary denial list of credit cards associated with denied IP addresses. This rejection list persists for a small number of days.

Cookies - Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you don't have to re-enter this information every time you come back to the site or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies necessary for the operation of the store:

Reports and analyzes

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, see your browser's help file or through sites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or to opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not follow:

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and use practices when we detect a such signal from your browser.

Changes:

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact :

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@entreprisesbcc.ca or by mail using the contact details below:
Cantin Firewood, 4 rue des Pêcheurs, PONT ROUGE QC G3H 2N3, Canada

Last update : 16-12-2021